Community Manager (Developer Relations)
I am a developer turned tech writer turned community manager who is currently building a Developer UGC program at Google. My love for tech and communities reflects how well.
Metrics to track community health
Community is about people but the community is also about tracking the activities of those members to maintain and improve the health of the community. Metrics decides that for you that varies from internal happiness quotient to external numbers. Factors to track: How well is the community doing, what is the impact of our activities, our community KPIs, and therefore seeking the acquired, retained, and sustained members.